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Shipping & Return Policy

If you are not satisfied with your purchase, we are happy to refund your money or exchange your product.

Items returned for refund or exchange must meet the following criteria:


RETURNS

Merchandise must be unworn, unused, and in perfect condition.

All GWG hangtags must be attached in the original position.

Items must be free of dust, lint or other household odors.

Shipping charges are not refundable. Customer is responsible for return shipping.

For refund to your method of payment, item(s) must be received within 30 days of your receipt.

All items marked as Final Sale are not eligible for return or exchange.

If you purchased your product through an authorized retailer, please contact the retailer for your return. Only items purchased from gwgclothing.com will be accepted for return.

Mail returns to the following address:

Girls with Guns Clothing P.O. Box 9223 Red Bluff, CA 96080

Please note that UPS and FedEx do not deliver to post office boxes.

We recommend sending items via USPS priority so that you may track your package.

Girls with Guns reserves the right to deny credit if, upon receipt, the returned merchandise does not meet company return policy requirements.


EXCHANGES

Merchandise must be unworn, unused, and in perfect condition.

All GWG hangtags must be attached in the original position.

Items must be free of dust, lint or other household odors.

Check GWG website to verify desired exchange item is in stock.

On a copy of the original invoice, indicate the reason for the return and the action to be taken (exchange/refund).

Supply your contact information (especially if you were the recipient of a GWG gift)

If you purchased your product through an authorized retailer, please contact the retailer for your exchange. Only items purchased from gwgclothing.com will be accepted for exchange.

For all U.S. exchanges (excluding *Footwear exchanges), include $5.00 check or money order for return shipping.

If you wish to pay by credit card, please provide your phone number and we will call you for your credit card information.

Shipping charges are not refundable. Customer is responsible for return shipping.

To qualify for an exchange, items must be sent to GWG within 60 days of your receipt.

If you would like to exchange your item for an item of lesser value, we will automatically refund the difference to your form of payment.

If you would like an item of greater value, please include your telephone number so that we may call you for additional payment information.

Girls with Guns reserves the right to deny credit if, upon receipt, the returned merchandise does not meet company return policy requirements.

FINAL SALE ITEMS sold at a discount of 50% or greater are sold "as is" and are not eligible for return or exchange.


FOOTWEAR

Merchandise must be unworn, unused, and in perfect condition.

All GWG hangtags must attached in the original position.

Items must be free of dust, lint or other household odors.

All footwear returns must include the original shoebox in its original condition, without postal labels.

Shipping charges are not refundable. Customer is responsible for return shipping.

To exchange footwear include a $10.00 check or money order for return shipping.


SHIP TO

All exchanges must to be mailed to the following address:

Girls with Guns Clothing
P.O. Box 9223
Red Bluff, CA 96080

Shipping and handling charges are not refundable. Please note that UPS and FedEx do not deliver to post office boxes.

All orders (excluding *Final Sales) will be subject 30-day for return and 60-day for exchange, which begins on the date that the shipping carrier (USPS is standard) states the package has been delivered.


DAMAGED/DEFECTIVE ITEMS

If your items arrive damaged, please keep all boxes and packing materials and immediately contact customer service at 1-530-529-2725 for further instructions.

If you receive damaged or defective goods or an incorrect item, we will reimburse for ground shipping costs to return the item.


CANADA AND INTERNATIONAL ORDERS

Must meet return and exchange criteria above.

Canada Exchanges: For items requiring an exchange please send a check or money order for $25.00 for return shipping.

If you are returning footwear, please send $35.00 for return shipping.

International Exchanges:

For items requiring an exchange please send a check or money order for $35.00 for return shipping.

If you are returning footwear please send $45.00 for return shipping.

For questions regarding our Return/Exchange Policy, you may email info@gwgclothing.com or call 1-530-529-2725.


SHIPPING

Most orders leave our warehouse within 3 - 5 business days. During the Christmas season orders may not leave the warehouse for up to 7 business days.


CHRISTMAS DELIVERY

Place your GWG orders by the date below for expected December 24th delivery:

Canada: November 29, 2016

International: November 29, 2016

Continental US: December 17, 2016


Available International Destinations:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom